Legal Notices

Hotel Cascais Miragem


The treatment of personal data collected on the site is the responsibility of GRACENTUR - GRANDE CENTRO TURISTICO, LDA The privacy and protection of the personal data of the users of the site are a priority and managed according to the applicable legal and regulatory rules . 



GRACENTUR - GRANDE CENTRO TURISTICO, LDA collects personal, mandatory and optional information using the contact request form, event information request, accommodation reservation and restaurant reservation accessible through the website, at legitimate interests. 

We collect the minimum information needed to manage your order. We may request additional information to provide the most appropriate response to your request. 

If you put information that is not related to the process in the file upload area of ​​the site, all content of the contact is deleted and your request will not be analyzed. By which we use your personal data only to respond to the requests you submit and the use you make of the company's website, in order to allow us to give you the best and most pleasant browsing conditions in the use of the services provided. 



"Personal data" is a concept defined by the data protection law and refers to information related to an identified or identifiable individual. 

In the scope of the process of request of contact of event we collect the following personal data: 

  • Identification data: Name 
  • Contact Information: Email Address, Phone, Phone, Fax 
  • Professional Data: Company 
  • Location Data: Address, City, Postal Code, Country 
  • Event data - Start date, End date, Participants, No. of rooms, Comments, File attached 


In the process of requesting accommodation reservation we collect the following personal and / or third-party personal data: 

  • Identification data: Name 
  • Contact Details: Address, City, Country, Postal Code, Email Address, Mobile Phone 
  • Third Party Data: Nº adults, No. children, ages 
  • Location Data: date of entry, date of departure, 
  • Credit Card Data: Card Name, Card Number, Expiration Date 
  • Housing information - type of accommodation 


In the process of requesting restaurant reservations we collect the following personal data: 

  • Identification data: Name 
  • Contact Information: Email Address, Mobile Phone 
  • Location Data: Date and time, number of people 
  • Reservation details: special requests 


Personal data of minors and health data may be sent by the user in the course of our services, namely for reservation of accommodation unit or reservation linked to the area of ​​food and beverages (Name, age, allergies or food intolerances). The data provided through the website does not allow us to confirm the consent of sensitive data and / or the consent of the minors responsible, nor to determine the age of the user who is providing the data, given the technology provided. We can not be held responsible for the lawfulness of the processing of personal data provided by persons who commit fraud regarding their identity. 

GRACENTUR - GRANDE CENTRO TURISTICO, LDA does not intend, in any way, to treat information of minors under 16 years of age. 

We do not collect special categories of personal information. Sensitive information includes data relating to race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, life and sexual orientation data and criminal records. 



To access the site it is not necessary to make any registration. However, if you need to make a "contact request", we need your registration to collect the personal information needed to manage it, such as identification data and contacts. By requesting to contact you, you will always have the option to receive other information that may be of interest to you. 


Your personal data will be kept by GRACENTUR - GRANDE CENTRO TURISTICO, LDA for the period necessary for the purpose stated in this notice, and will be deleted when you cancel the request or in case of exercising the rights of opposition and limitation. GRACENTUR - GRANDE CENTRO TURISTICO, LDA will eliminate or anonymize the data once the respective storage period has elapsed, provided that they are not to be kept for a different purpose that can be maintained. 



Thank you for informing us of any changes in the information we have about you so that we can have the correct and current information on our systems. 

At any time and when applicable to the processing we make, you may exercise your rights in relation to your personal data: 

  • obtain a copy of your personal data, together with information on how and on what basis the personal data are processed; 
  • correct inaccurate personal data; 
  • erase or limit your personal data in limited circumstances when they are no longer required for the purposes for which they were collected or processed; 
  • limit the processing of your personal data; 
  • ask for data portability; 
  • oppose automated individual decisions. 

You can choose not to receive promotional or marketing email by sending an email to indicating the email address you wish to remove from our mailing list. This decision does not prevent us from contacting you, by electronic mail or other means of communication, in order to manage the relationship between the parties. 

In addition to the above, and in case the company was not competent in the resolution of the complaints presented, it has the right to submit such a complaint to the competent control authority - National Commission of Data Protection. 



As a rule, GRACENTUR - GRANDE CENTRO TURISTICO, LDA does not transfer or share with third parties, information regarding personal data, unless it is required by legal or regulatory requirements. 

In this process, personal information may be transferred, filed or processed by Group companies and by companies providing marketing and communication services, site management and marketing platform management. The information may be processed in a country other than the country in which it was collected and the origin of the data subjects. In such cases the transfer of data is done in accordance with the requirements of the General Regulation of Data Protection. When the transfer of personal data is made to a country outside the Union, appropriate guarantees will always be provided by means of binding rules and legal force, such as standard clauses approved by the Commission. 

When the transfer is made to other companies of the Group, it is always carried out based on the Group's Privacy Policy and in case they exist, based on the corporate rules, binding for data controllers and subcontractors. If you wish to have more detailed information, please contact us through the information indicated in the "Our Contacts" section. 



We undertake, to appropriately and diligently protect and protect the privacy and confidentiality of personal data, by adopting appropriate organizational and technical measures to protect stored personal data from loss, destruction, unauthorized access, alteration or disclosure. For this, all employees are required to keep personal data confidential. 



If you have any questions about how we use your personal information or if you want to investigate the exercise of any rights related to your personal data, you can contact us at any time through the following contact: 



Address: Avenida Marginal, 8554 - 2750-427 Cascais 



The company is committed to working to find the best and most just resolutions for complaints regarding the processing of personal data that it may have submitted. 


For more information, see our Privacy Policy 


Date Last Published: May 2018 

Note: The Privacy Notice may be updated as necessary. You can always check when the last change was made, since this information is available in the version and date on which it was published. Changes to the Privacy Notice are effective as of the date of their publication. Frequent consultation is advised to check the changes made.